Support
Contact Us
For questions, bug reports, or feature requests, email us at greg@theburl.com. We typically respond within 24 hours.
You can also open an issue on GitHub.
Getting Started
- Wake your SmartRow — Give your rower a tug to wake up the sensor
- Open SmartRow Companion — The app will scan for nearby SmartRow devices
- Tap to connect — Select your SmartRow from the device list
- Start rowing — Tap “Start Session” and your metrics will appear in real time
Pairing a Heart Rate Monitor
- Go to Settings > Heart Rate Monitor
- Tap Pair Heart Rate Monitor
- Make sure your heart rate strap is on and broadcasting
- Select your device from the list
- Your heart rate will appear during your next session
Frequently Asked Questions
Q: My SmartRow isn’t appearing in the device list. A: Give your rower a tug to wake up the sensor, then try scanning again. Make sure Bluetooth is enabled in your iPhone’s Settings.
Q: Can I use this app without a SmartRow sensor? A: No. SmartRow Companion requires a SmartRow sensor attached to your rowing machine.
Q: How do I export my workouts to Strava? A: Go to Settings > Strava and sign in with your Strava account. Enable “Auto-export to Strava” and your sessions will upload automatically when you end them.
Q: How do I export to Apple Health? A: Auto-export to Apple Health is enabled by default. You can toggle it in Settings.
Q: Do my sessions sync across devices? A: Yes. When signed into iCloud, your rowing sessions automatically sync across all your devices.
Q: What rowing machines are supported? A: Any rowing machine with a SmartRow sensor installed. SmartRow is compatible with most water rowers.